Her current research explores insurance financial security and health reform from the perspective of the newly insured and those who continue to lack coverage she is the author of unmanageable care an ethnography of health care privatization in puerto rico nyu press 2014 as well as multiple journal articles. In unmanageable care anthropologist jessica m mulligan goes to work at an hmo and records what its really like to manage care set at a health insurance company dubbed acme this book chronicles how the privatization of the health care system in. Download citation unmanageable care an ethnography of health care privatization in puerto rico in unmanageable care anthropologist jessica m mulligan goes to work at an hmo and records what . Inunmanageable care anthropologist jessica m mulligan goes to work at an hmo and records what its really like to manage care set at a health insurance company dubbed acme this book chronicles how the privatization of the health care system in puerto rico transformed the experience of accessing and providing care on the island. Unmanageable care an ethnography of health care privatization in puerto rico mulligan jessica m new york ny and london uk new york university press 2014 xii 299 pp cloth us8900 paper 2600